ERM Advanced Telematics goes to Vehicle Manufacturers
26 February, 2018
ERM intends to offer a series of solutions in 2018, including advanced analytics to predict upcoming expenses over a vehicle's life cycle, to allow customized proposals for vehicle owners and fleet managers
ERM Advanced Telematics is set to expand its offering of products and services to vehicle manufacturers and importers, beyond fleet management and stolen vehicle recovery service providers. The company plans to provide tools to strengthen customer relations even after the expiration of the warranty. It will enable vehicle manufacturers and importers to offer additional products and services, obtain information about the vehicle’s systems failure and accidents, and increase revenue from owners after the expiration of the vehicle’s warranty.
ERM Advanced Telematics was founded in 1985 and is headquartered in Israel and operates in over 65 countries in North, Central and South America, Europe, Asia, Africa and Australia. Its products are installed in approximately 1.5 million vehicles worldwide. The company’s solutions are based on a combination of cellular communications, RF, Bluetooth and Wi-Fi.
ERM intends to offer a series of solutions in 2018, including advanced analytics to predict upcoming expenses over a vehicle’s life cycle and build customized proposals for vehicle owners and fleet managers. ERM will integrate its CAN Engine technology, wireless communication and sensors in combination with ERM StarLink for telematics to create a real time diagnostics of vehicle’s operation, and sending alerts of predefined events. For example, the vehicle importer can obtain real-time information about an accident or malfunctions in the vehicle, contact the driver and offer immediate and targeted assistance.
“ERM offers vehicle manufacturers and importers direct communications with the customer following the purchase of the vehicle,” said Eitan Kirshenboim, CMO of ERM Advanced Telematics. “This is a paradigm shift. Drivers will benefit from a dedicated application, which will show them real-time information about the vehicle and the quality of their driving. They will be able to obtain real-time assistance from the suppliers. For example, the vehicle manufacturers and importers can know when the vehicle’s battery health is low, and offer the driver a reduced price or other benefits if he goes to their service center.”